Telemarketing Services Sydney: How They Help Businesses?
“Telemarketing Services Sydney” helps businesses talk directly to customers. Our telemarketing experts call the customers
We only recruit Australian sales consultants with extensive sales and direct lead generation experience. We choose consultants that are best suited to your industry and campaign or recruit consultants with experience in your field.
Our focus is predominately on B2B campaigns, we do occasionally run B2C, or business to consumer telemarketing campaigns on request, please feel free to enquire and we’ll discuss further.
No. We focus on Australian and New Zealand calls in English only.
We understand that you are concerned about the Risk/Reward ratio. We cannot give a blanket guarantee as each campaign is different. Trying to generate leads from an office manager of a small SME for a popular product will be a lot easier than trying to get leads for a specialist niche produce to a CEO/CIO/CFO of am enterprise company.
We will touch base with you after the first 20 hours or week of the and provide feedback. If you are not satisfied you can pull the trial and the remaining hours can be refunded. The set-up-fee, marketing list and license fees will be non-refundable. However we would always request your patience in seeing results as it takes time to build a sales pipeline the results of the first two weeks calling usually start to come through in the second two weeks of the campaign.
We do not operate under this model.
Depending on the size of the campaign as well as scheduling in the required resources anywhere between a 1 to 2 weeks on average from the sign off of the agreement and after receiving the upfront deposit.
We charge the set up fee and the first two weeks of calling upfront, thereafter, we invoice fortnightly for the next two weeks of calling ahead. Our policy is “All calling hours must be paid for upfront”.
We have over a decade of sales and lead generation experience in various industries, targeting business of all sizes from SME’s to large corporate.
The reason many companies outsource this area is once you take into account the fact that this is not your core competencies, cost of hiring, training, managing, monitoring, retention, phone call charges, office space, overheads it quickly becomes evident that outsourcing is often the best solution.
The fact is that telemarketing is a micro management industry as everyone hates cold calling and will find any excuse not to. Do you have the time, patience, resources or inclination to micro manage? If not, then outsource.
When you do your sums and compare to other forms of advertising and marketing, telemarketing campaigns are still the most cost effective form of marketing available today. This is even more so when combined with email and mail follow up.
No. We use locally Australian based operators with a clear and easily understood English accent as well as a level of maturity and industry experience.
Minimum hours you can sign up for: Our minimum is an 80 hour pilot over 4 weeks at 20 hours a week.
We have found that it often takes 2 or 3 calls to get to speak to the correct contact, even then they may say “You’ve caught me at a bad time can you call me back?”. As a result, it takes a couple of weeks of calling to build a pipeline before the results start coming through. The results of the first two weeks of calling will usually start coming through in the 3rd and 4th week of calling.
We do not normally offer SLA’s however once we have completed the introductory pilot, we will have an idea as to how many leads or appointments have been set. Based on this we can provide an SLA, if we do not achieve this in one week we will put on additional hours to make up the short fall in following week. In this model SLA model there is a reward structure built in for achieving and exceeding targets.
We will provide you with leads and appointments as they are acquired daily. We will provide you with regular ongoing feedback, as well as a detailed end of campaign report on completion of the campaign, once full payment has been received.
The payment method of preference is EFT. However, we do understand that some companies prefer to use a credit card this payment option can be enabled on request and you can then pay via payment gateway options of Stripe or Paypal. There will be a premium added to the total cost of fees and charges for these services.
Sydney Head Office
Melbourne Office
Brisbane Office
ABN: 37 622 950 261
“Telemarketing Services Sydney” helps businesses talk directly to customers. Our telemarketing experts call the customers
Appointment Setting Companies Sydney helps a business connect with customers. It arranges meetings between sales
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