At Telp Pty Ltd t/a Telemarketing Professionals, we are committed to protecting your privacy and ensuring transparency in how your personal information is handled.
This Privacy Policy explains how we collect, use, store, and protect your data in accordance with the Privacy Act 1988 and the Australian Privacy Principles.
By interacting with our website, services, or communications, you acknowledge and agree to the terms outlined in this policy.
We collect information necessary to deliver high-quality marketing, telemarketing, and appointment setting services.
Personal & Business Information will often include
Full name
Email address
Phone number
Company name
Job title
Business location
Engagement & Communication Data may include
Website inquiries and form submissions
Appointment booking details
Call records, may include details of calls made or received, including call duration and content.
Email, LinkedIn, SMS, and outreach interactions
Surveys or research campaigns
Technical & Behavioural Data
IP address and device information
Browser type and usage patterns
Website pages visited and session activity
Cookies and tracking data
We collect data through multiple touchpoints, including:
Website forms and landing pages
Direct communication (calls, emails, LinkedIn, SMS)
CRM systems and other outreach tools (Examples being; Zoho, Apollo, Sales Navigator, other marketing tools may also be used)
Automated technologies such as cookies and analytics platforms
Publicly available professional sources
As part of our B2B lead generation services, we may collect professional information from publicly available sources, including LinkedIn and other business directories.
This may include:
Name and professional identity
Job title and company affiliation
Public business contact details
Professional experience and profile data
We collect and use this information when:
You connect with us on LinkedIn
You engage with our content or campaigns
Your profile is publicly accessible for business networking
Purpose of Use
This data is used strictly for:
Initiating relevant business conversations
Offering services aligned with your role or organization
Conducting targeted B2B outreach and appointment setting
We process such data under legitimate business interest, ensuring all communication remains professional, relevant, and non-intrusive.
You may opt out of any communication at any time by replying or contacting us directly.
We use your information to:
Respond to inquiries and provide requested information
Deliver telemarketing, lead generation, and appointment setting services
Conduct omni channel outreach (Email, LinkedIn, SMS, Calls)
Improve website performance and user experience
Analyze campaign effectiveness and optimize results
We may share information with:
Internal team members and authorized staff
Technology providers (CRM, analytics, and other communication platforms)
Clients (only for qualified lead delivery as part of services)
We never sell, rent, or trade your personal information.
We implement appropriate technical and organizational measures to protect your data, including:
Secure CRM and cloud systems
Restricted access controls
Confidentiality agreements
Ongoing monitoring and security practices
While we take all reasonable steps, no system can guarantee absolute security.
We use cookies and similar technologies to:
Enhance your browsing experience
Understand user behaviour
Improve marketing performance
You can manage or disable cookies through your browser settings.
We retain personal information only as long as necessary to:
Fulfil business and service obligations
Meet legal and compliance requirements
Support ongoing client engagement
You have the right to:
Access your personal information
Request correction or updates
Opt out of marketing communications
Request removal of your data
To exercise these rights, contact us directly
Due to the use of global platforms and services, your data may be processed outside Australia.
We ensure appropriate safeguards are in place to protect your information.
Our website may include links to external sites.
We are not responsible for their privacy practices or content.
We may update this Privacy Policy periodically.
Any changes will be reflected on this page with an updated effective date.
If you have any questions or requests regarding your data:
Telemarketing Professionals
Email: info@telemarketingprofessionals.com.au