SURVEY CALLS

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Survey Calls

Through phone survey calls research we are able to work with clients to focus on the right questions soliciting feedback from decision makers. We believe the best way to get accurate business intelligence for your research campaign is by speaking directly to the desired target market decision maker by picking up the phone and making a call.

It is the personal connection and engagement, through building rapport and a gentle touch that will solicit honest answers and allow you to get the research you are looking for. If you’ve tried robo calls before, or email surveys, you’ll find that the strike rate is miniscule and in most cases you’ll end up wasting your money unless perhaps you have a very large target market to spam.

However with survey calls, due to the personal touch, the engagement is always a lot higher, you’ll get a greater quantity of results, enough to make it statistically significant, and we can also follow up, after we’ve spoke to them with email marketing and a survey link if they don’t have the time to answer all of the questions then and there. We’ll then follow up the email with the survey link form to encourage them to complete if they’ve not done so already.  

Multi-Channel Communication Approach including Survey Calls

We are also able to supplement our phone call survey with a follow up email which contains a link for an online survey for those cases when we catch people when they are too busy to complete the survey then and there over the phone.

We have sophisticated software to handle all types of research questions, such as multiple choice, multi-select, true/false, text box answers to name a few.

Results You Can Count On!

Given our extensive background in b2b marketing solutions we can guarantee the best return on investment you will find for a telephone survey campaign. In addition to research and survey call services we are also able to assist you with other telemarketing services such as lead generation and appointment setting to increase your leads and generate sales.

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